Miravo AI vs Crisp

A focused AI assistant instead of a full messaging workspace.

Crisp combines live chat, shared inbox, campaigns, knowledge base, and automation. Miravo AI is narrower by design: train an assistant on your content and let it answer website questions fast.

Start free trialView pricing

7-day free trial. No credit card required to create an account.

Miravo AI

1,500

AI conversations / month included on Starter

Crisp

Hub

Customer messaging workspace with chat, inbox, campaigns, and automation

Third-party pricing and AI packaging can change. Verify current Crisp pricing and usage details before purchasing.

Choose Miravo AI if

You want a short path to AI website answers.

  • You want AI support to be the main reason for the tool.
  • You want a clear allowance for AI conversations on published plans.
  • You want to train from website pages, PDFs, docs, and FAQs without configuring campaigns.
  • You want a simple widget that hands off exceptions to humans.

Choose Crisp if

You want customer messaging features in one workspace.

  • You want live chat, shared inbox, campaigns, and customer messaging together.
  • Your team needs more engagement tools around the chat experience.
  • You already use Crisp and want to extend that workspace.

Side-by-side

The practical difference is focus.

Crisp is a customer messaging hub. Miravo is a purpose-built AI support layer for your website.

Miravo AI
Crisp
Best fit
AI-first website support for teams that want the assistant to handle the front line.
A customer messaging hub with chat, inbox, campaigns, automation, and help content.
Entry AI allowance
Starter includes 1,500 AI conversations / month.
AI usage depends on Crisp's current plan limits and enabled AI features.
Training sources
Website pages, docs, PDFs, and FAQ-style knowledge in one dashboard.
May use knowledge base content, chatbot configuration, and workspace context.
Human handoff
Email handoff with transcript and context; test the escalation workflow with your team.
Handoff continues inside Crisp conversations and team inbox workflows.
Pricing motion
Starter is $9/month, or $7/month billed annually; a 7-day trial requires no credit card.
Messaging-suite pricing where plan limits and AI availability should be verified.

Pricing plans compared

Miravo makes the AI budget obvious.

Miravo prices by included AI conversations. Crisp buyers should review plan limits, messaging features, team usage, and AI capabilities together.

Starter

$9

1,500 AI conversations

Growth

$39

6,000 AI conversations

Business

$129

25,000 AI conversations

Entry AI support

Miravo AI

$9/month Starter with 1,500 AI conversations included.

Crisp

Entry comparison depends on Crisp plan limits and which AI features are required.

Miravo is clearer when AI website support is the only purchase goal.

Growing support volume

Miravo AI

$39/month Growth with 6,000 AI conversations and advanced analytics.

Crisp

Growing teams should review inbox users, campaigns, chatbot needs, and AI usage.

Miravo separates support answer volume from broader messaging features.

High-volume teams

Miravo AI

$129/month Business with 25,000 AI conversations and priority support.

Crisp

High-volume Crisp use may involve several messaging and support limits to check.

Miravo gives a public high-volume option for AI answers.

Pricing note: Crisp pricing and usage packaging can change. Verify current Crisp pricing before purchase.

Compare the full cost of your support workflow

Miravo prices below are in USD. Annual rates are monthly equivalents paid annually; conversation allowances renew monthly. Enterprise is quoted separately for higher volume or a custom rollout.

Miravo AI monthly and annual plan prices and limits
Miravo planMonthly billingAnnual billingAI conversations / month
Starter$9/month$7/month · $84/year1,500
Growth$39/month$31/month · $372/year6,000
Business$129/month$103/month · $1,236/year25,000

Starter includes a 50 MB knowledge base and up to 100 documents. Growth raises this to 500 MB and 1,000 documents, adds advanced analytics, removes Miravo branding, and includes three team members. Business includes 5 GB, unlimited documents, ten team members, and priority support.

What to budget for with Crisp

Compare workspace pricing, included agents, and AI credits or limits. Check the plan that includes the automation you actually need.

For an example workload of 1,500 AI conversations per month, Miravo Starter provides the allowance at $9 on monthly billing or $84 for the year on annual billing. This describes capacity, not a guarantee that every conversation will be resolved. Questions, conversations, contacts, sessions, and resolutions are different units; ask each vendor how it counts usage and what happens when you reach a limit.

Test before switching

  1. Use the same current FAQs, policies, and product documentation in each trial. Test common questions, ambiguous requests, and questions your content cannot answer.
  2. Check answer accuracy and human handoff with a real teammate. If you need order changes, refunds, or CRM actions, verify those integrations explicitly.
  3. Budget for your expected usage, team access, knowledge storage, branding, and billing term. Keep your existing support channel available while piloting the new widget.

Sources reviewed October 8, 2026: Miravo pricing and Crisp official product and pricing information. Competitor packaging can change; confirm a current quote for the same workflow. This comparison is published by Miravo AI and is not an independent benchmark.

Comparison FAQ

The questions buyers ask before switching.

These questions help when Crisp's wider messaging toolkit is attractive but the immediate need is AI Q&A.

Is Miravo simpler than Crisp?

For AI website answers, yes. Crisp covers more customer messaging workflows, while Miravo focuses on training and launching the assistant.

Does Crisp have more features?

Yes. Crisp includes a wider messaging workspace. Miravo is narrower so the AI support setup is easier to reason about.

Can Miravo replace a live chat tool?

It can replace the need for live chat in many repetitive Q&A cases, but teams that want full live chat operations may still prefer a messaging suite.

Which one should I test first?

Test Miravo first if your main question is whether AI can answer your website visitors. Test Crisp first if you need a broader customer messaging hub.

Your next step

Before you buy the bigger platform, test the AI assistant your customers will actually talk to.

Choose Crisp for a broader messaging workspace. Choose Miravo for a focused AI support widget.

Start free trialView pricingAsk a question