Support
Miravo AI Help Centre
Step-by-step guides to set up your chatbot, configure its answers, and install Miravo AI on your website.
Shopify stores
Install Miravo AI on Shopify
Connect your store, sync its catalog, enable the theme app embed, and test the storefront chat.
Read the Shopify setup guide →Getting started · First guide
How to set up and install your AI chatbot
Start here: add your business knowledge, configure tone and response instructions, test customer questions, and install the chat widget on your website.
Read the setup guide →Knowledge & answers
How to improve your chatbot’s answers
Fix missing or outdated answers with a current website profile, clear documents, and approved Q&A pairs. Learn what to update and how to test the result.
Read the answers guide →Testing & launch
How to test your AI chatbot before launch
Check answer accuracy, follow-up questions, unknowns, human help, and the live widget with a repeatable pre-launch checklist.
Read the testing guide →Lead capture & follow-up
How to set up lead capture in your AI chatbot
Configure contact collection, lead-alert email, and an optional booking link. Test the visitor experience and track follow-up in Leads.
Read the lead capture guide →Branding & appearance
How to customize your chatbot widget
Set your colors, logo, welcome message, starter questions, and position, then verify the widget on your website.
Read the customization guide →October 15, 2026
How to Upload Documents to Your Chatbot Knowledge Base
Add PDF, TXT, DOCX, and CSV knowledge to Miravo AI, check processing, test answers, and replace outdated files.
Read the guide →
Need account or technical help? Contact support.