Refund Policy

Miravo AI is currently offered as a free beta. Because there are no subscription charges during the free beta, there are no paid subscription fees to refund at this time.

Paid plans are expected to launch later. Before any paid plan starts, we will show the applicable price, billing cycle, included usage, limits, and cancellation terms.

When paid plans are available, first-time subscription charges may be eligible for a refund if you contact us within 14 days of the initial charge and your account has not violated our Terms of Service.

Renewal charges, add-ons, usage-based charges, overage fees, and one-time services may not be refundable unless required by law or expressly stated at checkout.

When paid plans are available, you will be able to cancel future renewals. Cancellation stops the next billing cycle but does not automatically refund fees already charged unless this policy or applicable law requires a refund.

If you believe a billing error occurred or Miravo AI was unavailable in a way that materially affected your paid subscription, contact us with details. We will review the request and may provide a refund, account credit, or other remedy at our discretion.

To request a refund, email [email protected] with the account email, company name, charge date, and reason for the request. We may ask for additional information to verify the account and review the request.

Approved refunds will be issued to the original payment method when possible. Your bank or payment provider may take additional time to post the refund after we process it.

We may update this Refund Policy before paid plans launch or as our billing model changes. The updated version will be posted with a new "Last updated" date.