Miravo AI vs LiveChat

AI support when you do not want every chat to need an agent.

LiveChat is a strong fit for teams that want human agents in a live conversation workflow. Miravo AI is built to answer repetitive website questions from your content before the team has to respond.

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Miravo AI

1,500

AI conversations / month included on Starter

LiveChat

Agent

Live chat and customer communication workflow centered on human agents

Miravo Starter1,500
LiveChat agent coverage to planHuman

Third-party pricing and AI packaging can change. Verify current LiveChat pricing and usage details before purchasing.

Choose Miravo AI if

You want AI answers before live-agent work.

  • You want common website questions answered automatically from approved content.
  • You want a clear AI conversation allowance instead of staffing every chat.
  • You want setup around website pages, FAQs, docs, and PDFs.
  • You want human handoff only for cases that need judgment.

Choose LiveChat if

You want live agents to lead the customer experience.

  • You have agents ready to handle live conversations as the main support motion.
  • You need a mature chat workspace with routing, supervision, and agent productivity tools.
  • You already run support through LiveChat and want to keep that workflow.

Side-by-side

The practical difference is focus.

LiveChat optimizes the human chat workflow. Miravo optimizes the AI answer layer before humans need to join.

Miravo AI
LiveChat
Best fit
AI-first website support for teams that want the assistant to handle the front line.
Live chat operations where human agents manage real-time customer conversations.
Entry AI allowance
Starter includes 1,500 AI conversations / month.
AI usage depends on LiveChat's current product packaging and connected automation tools.
Training sources
Website pages, docs, PDFs, and FAQ-style knowledge in one dashboard.
Live chat setups often use canned responses, knowledge resources, and agent context.
Human handoff
Designed to pass hard questions to humans with transcript and context.
Human response is the main workflow, with routing and agent tools around the chat.
Pricing motion
Simple public plans from $39/month with a no-credit-card signup.
Seat and chat-workflow pricing where automation and AI options should be checked.

Pricing plans compared

Miravo makes the AI budget obvious.

Miravo publishes included AI conversations. LiveChat buyers should model seats, chat operations, automation, and any AI-related capabilities in the current package.

Starter

$39

1,500 AI conversations

Growth

$99

6,000 AI conversations

Business

$299

25,000 AI conversations

Entry AI support

Miravo AI

$39/month Starter with 1,500 AI conversations included.

LiveChat

Entry comparison depends on agent seats, live-chat workflow, and AI needs.

Miravo avoids treating every repetitive question as live-agent work.

Growing support volume

Miravo AI

$99/month Growth with 6,000 AI conversations and advanced analytics.

LiveChat

Growing live chat usually means more coverage planning and workflow management.

Miravo scales answer volume before agent workload increases.

High-volume teams

Miravo AI

$299/month Business with 25,000 AI conversations and priority support.

LiveChat

High-volume LiveChat use should be evaluated around agents, hours, routing, and AI tooling.

Miravo keeps high-volume website Q&A tied to one published plan tier.

Pricing note: LiveChat pricing and usage packaging can change. Verify current LiveChat pricing before purchase.

Price-only comparison

What the monthly price looks like before feature tradeoffs.

This keeps the pricing discussion separate from the broader product comparison, so the plan math is easier to scan.

Miravo AI
LiveChat
Starting AI plan

$39/month

Starter includes 1,500 AI conversations.

$19/person/month

Starter is billed annually per person.

Growth AI plan

$99/month

Growth includes 6,000 AI conversations.

$49/person/month

Team adds higher limits and team support features.

High-volume AI plan

$299/month

Business includes 25,000 AI conversations.

$79/person/month + ChatBot from $52/month

Business and chatbot costs are modeled separately.

Pricing note: third-party prices can change by region, billing term, and usage. Use this as a buying snapshot, then verify current LiveChat pricing before purchase.

1,500 AI answers/month calculator

One simple question makes the difference obvious.

At 1,500 repetitive questions a month, Miravo Starter can cover the answers without requiring 1,500 agent-handled chats.

Expected AI questions

1,500/month

A repetitive workload that AI can absorb before human agents are pulled in.

Miravo fit

Included

Miravo Starter includes this target for AI-handled conversations.

LiveChat fit

Staffing review

Teams should decide how much of that volume should be live-agent handled.

Miravo coverage for 1,500 AI answers100%
LiveChat fit for this workloadReview

Comparison FAQ

The questions buyers ask before switching.

These questions help decide whether your website needs live-agent coverage first or AI answers first.

Is Miravo a LiveChat replacement?

Miravo can replace live chat for repetitive website Q&A, but not for teams that specifically want agents handling live conversations all day.

Which is better for 24/7 support?

Miravo is stronger for 24/7 answers from content. LiveChat depends more on agent availability and workflow setup.

Can Miravo escalate to a person?

Yes. The assistant can pass hard questions to humans with the transcript and context preserved.

Which is clearer to budget?

Miravo is clearer for AI conversation volume. LiveChat buyers should also account for agent seats and chat operations.

Bottom line

Before you buy the bigger platform, test the AI assistant your customers will actually talk to.

Choose LiveChat when live agents are central. Choose Miravo when AI should resolve the repetitive front line.

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