Miravo AI vs LiveChat

AI support when you do not want every chat to need an agent.

LiveChat is a strong fit for teams that want human agents in a live conversation workflow. Miravo AI is built to answer repetitive website questions from your content before the team has to respond.

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Miravo AI

1,500

AI conversations / month included on Starter

LiveChat

Agent

Live chat and customer communication workflow centered on human agents

Third-party pricing and AI packaging can change. Verify current LiveChat pricing and usage details before purchasing.

Choose Miravo AI if

You want AI answers before live-agent work.

  • You want common website questions answered automatically from approved content.
  • You want a clear AI conversation allowance instead of staffing every chat.
  • You want setup around website pages, FAQs, docs, and PDFs.
  • You want human handoff only for cases that need judgment.

Choose LiveChat if

You want live agents to lead the customer experience.

  • You have agents ready to handle live conversations as the main support motion.
  • You need a mature chat workspace with routing, supervision, and agent productivity tools.
  • You already run support through LiveChat and want to keep that workflow.

Side-by-side

The practical difference is focus.

LiveChat optimizes the human chat workflow. Miravo optimizes the AI answer layer before humans need to join.

Miravo AI
LiveChat
Best fit
AI-first website support for teams that want the assistant to handle the front line.
Live chat operations where human agents manage real-time customer conversations.
Entry AI allowance
Starter includes 1,500 AI conversations / month.
AI usage depends on LiveChat's current product packaging and connected automation tools.
Training sources
Website pages, docs, PDFs, and FAQ-style knowledge in one dashboard.
Live chat setups often use canned responses, knowledge resources, and agent context.
Human handoff
Email handoff with transcript and context; test the escalation workflow with your team.
Human response is the main workflow, with routing and agent tools around the chat.
Pricing motion
Starter is $9/month, or $7/month billed annually; a 7-day trial requires no credit card.
Seat and chat-workflow pricing where automation and AI options should be checked.

Pricing plans compared

Miravo makes the AI budget obvious.

Miravo publishes included AI conversations. LiveChat buyers should model seats, chat operations, automation, and any AI-related capabilities in the current package.

Starter

$9

1,500 AI conversations

Growth

$39

6,000 AI conversations

Business

$129

25,000 AI conversations

Entry AI support

Miravo AI

$9/month Starter with 1,500 AI conversations included.

LiveChat

Entry comparison depends on agent seats, live-chat workflow, and AI needs.

Miravo avoids treating every repetitive question as live-agent work.

Growing support volume

Miravo AI

$39/month Growth with 6,000 AI conversations and advanced analytics.

LiveChat

Growing live chat usually means more coverage planning and workflow management.

Miravo scales answer volume before agent workload increases.

High-volume teams

Miravo AI

$129/month Business with 25,000 AI conversations and priority support.

LiveChat

High-volume LiveChat use should be evaluated around agents, hours, routing, and AI tooling.

Miravo keeps high-volume website Q&A tied to one published plan tier.

Pricing note: LiveChat pricing and usage packaging can change. Verify current LiveChat pricing before purchase.

Compare the full cost of your support workflow

Miravo prices below are in USD. Annual rates are monthly equivalents paid annually; conversation allowances renew monthly. Enterprise is quoted separately for higher volume or a custom rollout.

Miravo AI monthly and annual plan prices and limits
Miravo planMonthly billingAnnual billingAI conversations / month
Starter$9/month$7/month · $84/year1,500
Growth$39/month$31/month · $372/year6,000
Business$129/month$103/month · $1,236/year25,000

Starter includes a 50 MB knowledge base and up to 100 documents. Growth raises this to 500 MB and 1,000 documents, adds advanced analytics, removes Miravo branding, and includes three team members. Business includes 5 GB, unlimited documents, ten team members, and priority support.

What to budget for with LiveChat

Include agent seats and any separate chatbot product. Compare monthly billing with monthly billing rather than mixing annual seat rates with monthly plans.

For an example workload of 1,500 AI conversations per month, Miravo Starter provides the allowance at $9 on monthly billing or $84 for the year on annual billing. This describes capacity, not a guarantee that every conversation will be resolved. Questions, conversations, contacts, sessions, and resolutions are different units; ask each vendor how it counts usage and what happens when you reach a limit.

Test before switching

  1. Use the same current FAQs, policies, and product documentation in each trial. Test common questions, ambiguous requests, and questions your content cannot answer.
  2. Check answer accuracy and human handoff with a real teammate. If you need order changes, refunds, or CRM actions, verify those integrations explicitly.
  3. Budget for your expected usage, team access, knowledge storage, branding, and billing term. Keep your existing support channel available while piloting the new widget.

Sources reviewed October 8, 2026: Miravo pricing and LiveChat official product and pricing information. Competitor packaging can change; confirm a current quote for the same workflow. This comparison is published by Miravo AI and is not an independent benchmark.

Comparison FAQ

The questions buyers ask before switching.

These questions help decide whether your website needs live-agent coverage first or AI answers first.

Is Miravo a LiveChat replacement?

Miravo can replace live chat for repetitive website Q&A, but not for teams that specifically want agents handling live conversations all day.

Which is better for 24/7 support?

Miravo is stronger for 24/7 answers from content. LiveChat depends more on agent availability and workflow setup.

Can Miravo escalate to a person?

Yes. The assistant can pass hard questions to humans with the transcript and context preserved.

Which is clearer to budget?

Miravo is clearer for AI conversation volume. LiveChat buyers should also account for agent seats and chat operations.

Your next step

Before you buy the bigger platform, test the AI assistant your customers will actually talk to.

Choose LiveChat when live agents are central. Choose Miravo when AI should resolve the repetitive front line.

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