Miravo AI vs Tawk.to

AI-first website support instead of live-chat staffing.

Tawk.to is known for accessible live chat and support staffing options. Miravo AI is for teams that want the website assistant to answer repetitive questions automatically before a human needs to step in.

Start free trialView pricing

7-day free trial. No credit card required to create an account.

Miravo AI

1,500

AI conversations / month included on Starter

Tawk.to

Live

Live chat platform with human-agent workflows and add-on services

Third-party pricing and AI packaging can change. Verify current Tawk.to pricing and usage details before purchasing.

Choose Miravo AI if

You want answers even when no one is watching chat.

  • You want AI to answer common questions 24/7 from your own content.
  • You want AI conversation volume included in straightforward paid plans.
  • You want to reduce the need for constant live-chat coverage.
  • You want the widget trained from website pages, PDFs, docs, and FAQs.

Choose Tawk.to if

You want live chat as the primary experience.

  • You want a live-chat tool centered on human agents.
  • You plan to use staffed chat services or manual conversations as the main support path.
  • You need a familiar live-chat inbox more than an AI knowledge assistant.

Side-by-side

The practical difference is focus.

Tawk.to starts from live chat. Miravo starts from AI answers, then brings humans in only when the assistant cannot confidently resolve the question.

Miravo AI
Tawk.to
Best fit
AI-first website support for teams that want the assistant to handle the front line.
Live chat for teams that want human conversations and agent coverage.
Entry AI allowance
Starter includes 1,500 AI conversations / month.
AI usage and paid options should be checked against Tawk.to's current packaging.
Training sources
Website pages, docs, PDFs, and FAQ-style knowledge in one dashboard.
Live-chat workflows may rely more on human replies, shortcuts, and configured knowledge.
Human handoff
Email handoff with transcript and context; test the escalation workflow with your team.
Human chat is central, with agents handling conversations directly.
Pricing motion
Starter is $9/month, or $7/month billed annually; a 7-day trial requires no credit card.
Base live chat plus optional paid services or add-ons that buyers should verify.

Pricing plans compared

Miravo makes the AI budget obvious.

Miravo's public plans show included AI conversations. Tawk.to buyers should review any paid add-ons, staffing needs, branding choices, and AI capabilities currently available.

Starter

$9

1,500 AI conversations

Growth

$39

6,000 AI conversations

Business

$129

25,000 AI conversations

Entry AI support

Miravo AI

$9/month Starter with 1,500 AI conversations included.

Tawk.to

Entry comparison depends on whether you need human chat, branding choices, or AI features.

Miravo is easier to compare when the target is automated answers.

Growing support volume

Miravo AI

$39/month Growth with 6,000 AI conversations and advanced analytics.

Tawk.to

Growing live chat can require more staff time, routing discipline, and add-on review.

Miravo scales repetitive answers without matching every question to a live agent.

High-volume teams

Miravo AI

$129/month Business with 25,000 AI conversations and priority support.

Tawk.to

High-volume live chat should be modeled around staffing, response hours, and paid options.

Miravo gives a predictable AI-volume tier for busy websites.

Pricing note: Tawk.to pricing and usage packaging can change. Verify current Tawk.to pricing before purchase.

Compare the full cost of your support workflow

Miravo prices below are in USD. Annual rates are monthly equivalents paid annually; conversation allowances renew monthly. Enterprise is quoted separately for higher volume or a custom rollout.

Miravo AI monthly and annual plan prices and limits
Miravo planMonthly billingAnnual billingAI conversations / month
Starter$9/month$7/month · $84/year1,500
Growth$39/month$31/month · $372/year6,000
Business$129/month$103/month · $1,236/year25,000

Starter includes a 50 MB knowledge base and up to 100 documents. Growth raises this to 500 MB and 1,000 documents, adds advanced analytics, removes Miravo branding, and includes three team members. Business includes 5 GB, unlimited documents, ten team members, and priority support.

What to budget for with Tawk.to

Core live chat is free. Include AI Assist, staffing, or branding add-ons if required; free human chat is not equivalent to included AI conversations.

For an example workload of 1,500 AI conversations per month, Miravo Starter provides the allowance at $9 on monthly billing or $84 for the year on annual billing. This describes capacity, not a guarantee that every conversation will be resolved. Questions, conversations, contacts, sessions, and resolutions are different units; ask each vendor how it counts usage and what happens when you reach a limit.

Test before switching

  1. Use the same current FAQs, policies, and product documentation in each trial. Test common questions, ambiguous requests, and questions your content cannot answer.
  2. Check answer accuracy and human handoff with a real teammate. If you need order changes, refunds, or CRM actions, verify those integrations explicitly.
  3. Budget for your expected usage, team access, knowledge storage, branding, and billing term. Keep your existing support channel available while piloting the new widget.

Sources reviewed October 8, 2026: Miravo pricing and Tawk.to official product and pricing information. Competitor packaging can change; confirm a current quote for the same workflow. This comparison is published by Miravo AI and is not an independent benchmark.

Comparison FAQ

The questions buyers ask before switching.

These questions are useful when deciding between live-chat coverage and AI-first self-service.

Is Miravo the same as Tawk.to?

No. Tawk.to is live-chat-first. Miravo is AI-first and is meant to answer repetitive questions automatically before human handoff.

Which is better outside business hours?

Miravo is stronger when you want answers from your content without live coverage. Tawk.to depends more on agent availability unless your setup includes automation or staffing.

Can Miravo still involve a person?

Yes. Miravo hands off difficult questions with conversation context so a human can take over.

Which should a small team choose?

Choose Miravo if the small team wants AI deflection first. Choose Tawk.to if the team wants a live chat inbox and has people ready to respond.

Your next step

Before you buy the bigger platform, test the AI assistant your customers will actually talk to.

Choose Tawk.to when live chat is the product you want. Choose Miravo when automated AI answers are the main outcome.

Start free trialView pricingAsk a question