Best fit
AI-first website support for teams that want the assistant to handle the front line.
Live chat for teams that want human conversations and agent coverage.
Entry AI allowance
Starter includes 1,500 AI conversations / month.
AI usage and paid options should be checked against Tawk.to's current packaging.
Training sources
Website pages, docs, PDFs, and FAQ-style knowledge in one dashboard.
Live-chat workflows may rely more on human replies, shortcuts, and configured knowledge.
Human handoff
Designed to pass hard questions to humans with transcript and context.
Human chat is central, with agents handling conversations directly.
Pricing motion
Simple public plans from $39/month with a no-credit-card signup.
Base live chat plus optional paid services or add-ons that buyers should verify.