Miravo AI vs Tidio
Tidio is a strong customer service suite. Miravo AI is built for teams that want one focused thing: train an AI assistant on their website content, launch it fast, and let humans handle only the conversations that need judgment.
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Miravo AI
1,500
AI conversations / month included on Starter
Tidio Lyro
50
Lyro AI conversations / month from the entry Lyro AI Agent add-on
Tidio pricing and quotas are based on Tidio public pricing and help pages available during this implementation. Buyers should verify current Tidio pricing before purchasing.
Choose Miravo AI if
Choose Tidio if
Side-by-side
If you want a complete service suite, Tidio has a wide product. If you want to launch an AI support layer quickly, Miravo keeps the path shorter and the buying decision simpler.
Pricing plans compared
With Miravo, the main number buyers care about is included AI conversations. With Tidio, buyers should also inspect the live chat plan, billable conversations, Lyro package, and automation usage that match their workflow.
Starter
$39
1,500 AI conversations
Growth
$99
6,000 AI conversations
Business
$299
25,000 AI conversations
Entry AI support
Miravo AI
$39/month Starter with 1,500 AI conversations included.
Tidio
Lyro AI Agent entry allowance starts from 50 Lyro AI conversations/month.
Miravo gives small teams far more AI room before they need to rethink usage.
Growing support volume
Miravo AI
$99/month Growth with 6,000 AI conversations and advanced analytics.
Tidio
Growth starts from 250 billable conversations, with Lyro and automation usage to review separately.
Miravo keeps the AI support decision easier to model as traffic grows.
High-volume teams
Miravo AI
$299/month Business with 25,000 AI conversations and priority support.
Tidio
Higher Tidio usage can move into Plus, Premium, and custom package decisions.
Miravo publishes a clear high-volume step before Enterprise conversations.
Pricing note: Tidio pricing and usage packaging can change. Verify Tidio's current pricing before purchase; this page uses public Tidio pricing/help information available during implementation.
Price-only comparison
This keeps the pricing discussion separate from the broader product comparison, so the plan math is easier to scan.
$39/month
Starter includes 1,500 AI conversations.
$39/month Lyro AI Agent
A paid Lyro plan is needed after the initial 50-conversation trial allowance.
$99/month
Growth includes 6,000 AI conversations.
Volume-based Lyro upgrade
Lyro pricing depends on the conversation package selected.
$299/month
Business includes 25,000 AI conversations.
Plus, Premium, or custom package
Higher limits usually require a larger Tidio package review.
Pricing note: Tidio prices can change by plan, billing term, and Lyro usage. Verify current Tidio pricing before purchase.
1,500 AI answers/month calculator
If your website gets 1,500 repetitive questions a month, Miravo Starter is already sized for that target. With Tidio, the entry Lyro allowance is a starting point, so the next step is package math.
Expected AI questions
1,500/month
A realistic support target for a growing website that wants AI to answer repetitive questions before humans step in.
Miravo fit
Included
Miravo Starter includes this full 1,500-conversation target in the entry paid plan.
Tidio fit
Review add-ons
Tidio's entry Lyro allowance is much smaller, so buyers should check the current Lyro package needed for this volume.
Comparison FAQ
Use this section when the decision is close. Tidio is credible; Miravo is simply the more focused choice when AI website support is the job.
For teams comparing around AI-handled website questions, Miravo is easier to evaluate because AI conversations are built into the public plans. Tidio can be a good platform, but buyers should check how their live chat, billable conversations, Lyro usage, and automation needs combine.
Yes, Tidio is broader. That is the point: it bundles live chat, ticketing, flows, and AI. Miravo is better when you do not want a full support suite first, you want an AI assistant trained on your content and a clean handoff path for the edge cases.
Miravo is built around a short launch path: add your website, docs, and FAQs, customize the widget, then publish one script tag. Tidio can also launch quickly, but its wider product surface means more decisions if your real goal is AI support.
Choose Tidio if live chat operations are the center of your workflow. Choose Miravo if you want AI to answer the repetitive questions first, then hand off only the conversations that need a human.
Yes. The practical migration path is to collect your help docs, FAQs, website pages, and common support answers, train Miravo on that content, test responses, then replace or phase in the Miravo widget.
If you are buying a broad service desk, shortlist Tidio. If you are buying an AI-first website assistant with clear included usage and fast setup, Miravo is the sharper choice.
Bottom line
Miravo gives small teams a cleaner route to an AI website assistant: train it on your content, publish the widget, and hand off the exceptions.